Terms of service
Welcome to bellezazx.shop.
These Terms of Service govern your access to and use of bellezazx.shop, including our website, online store, checkout services, customer-service features, products and related services.
Throughout these Terms, "we", "us" and "our" refer to bellezazx.shop.
"You", "your", "customer" and "user" refer to any person accessing or using our website or purchasing products through our store.
By accessing our website or placing an order, you agree to these Terms together with our Privacy Policy, Return and Refund Policy, Shipping Policy and other applicable notices.
Nothing in these Terms excludes or restricts mandatory consumer rights that cannot lawfully be excluded.
1. Online Store Terms
You may use bellezazx.shop only for lawful purposes.
You must not use the website, products or services for unlawful, fraudulent, abusive, malicious or unauthorised activities.
You must not attempt to interfere with the security, availability or operation of the website.
2. Eligibility
By submitting an order, you confirm that you have legal capacity to enter into the relevant transaction or that you are acting with appropriate authorisation where required.
You are responsible for providing accurate information when creating an account or placing an order.
3. Website Use
You agree not to:
- Introduce viruses, malware or malicious code;
- Attempt unauthorised access to the website or systems;
- Interfere with website infrastructure;
- Use stolen payment information;
- Impersonate another person;
- Submit deliberately false information;
- Commit fraud;
- Abuse promotional offers;
- Circumvent security controls;
- Scrape website content unlawfully;
- Violate intellectual-property rights; or
- Use bellezazx.shop in violation of applicable law.
We may take proportionate steps to prevent or address misuse.
4. Shopify Platform
Our online store may use Shopify ecommerce technology.
Shopify and other service providers may provide functionality involving hosting, checkout, payment processing, customer accounts, analytics, fraud prevention and other technical services.
Third-party services may also be governed by their own terms and privacy policies.
5. Product Information
We make reasonable efforts to provide accurate product descriptions, images, dimensions, materials, sizes, colours and other information.
Customers should review all relevant product information before placing an order.
If a product received is materially different from its description or otherwise fails to conform to applicable legal requirements, statutory rights remain available.
6. Colours and Images
Product colours and appearance may vary slightly because of screen settings, lighting, photography, device calibration or other technical factors.
Minor variations that do not materially alter the product do not necessarily constitute defects.
This provision does not affect rights concerning products that are genuinely misdescribed or non-conforming.
7. Availability
Products are offered subject to availability.
Placing a product in a shopping cart does not guarantee that it remains available.
If we cannot fulfil an accepted order, we will provide an appropriate resolution, which may include cancellation and refund.
8. Prices
Prices displayed on bellezazx.shop may be changed before an order is accepted.
The applicable amount will normally be shown at checkout.
If an obvious technical, typographical or pricing error occurs, we may contact the customer and, where legally permitted, cancel the affected transaction and refund amounts paid.
9. Orders
Submitting an order constitutes an offer to purchase the selected products.
Receipt of an automated order acknowledgement does not necessarily mean that an order has been finally accepted where applicable.
We may refuse or cancel an order where reasonably and legally justified, including circumstances involving:
- Payment failure;
- Suspected fraud;
- Incorrect pricing;
- Product unavailability;
- Security concerns;
- Delivery restrictions; or
- Material violations of these Terms.
Where a paid order is cancelled by us, an appropriate refund will be issued.
10. Payment
Customers must provide accurate payment information and be authorised to use the payment method submitted.
Payments may be processed by Shopify or third-party payment providers.
We may take reasonable steps to verify transactions and prevent fraud.
11. Shipping
All orders qualify for free standard shipping.
Our estimated standard delivery timeframe is 15–20 calendar days.
Delivery estimates are subject to our Shipping Policy and may be affected by carrier operations, customs where relevant, weather, peak-season volumes, public holidays, incorrect address information and circumstances outside reasonable control.
12. Delivery Information
Customers are responsible for providing complete and accurate delivery information.
If an address is incomplete or incorrect, customers should contact us as soon as possible:
We cannot guarantee that an address can be changed after fulfilment has begun.
13. Risk and Ownership
Risk and ownership will transfer in accordance with applicable law.
Nothing in these Terms is intended to transfer delivery risk to a UK consumer earlier than legally permitted.
14. Cancellations
Customers may have statutory rights to cancel qualifying distance contracts.
UK distance-selling guidance generally provides a 14-day period after delivery for consumers to notify a trader that they wish to cancel qualifying online purchases.
Further details are provided in our Return and Refund Policy.
15. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy together with applicable law.
Our store policies do not remove rights relating to faulty, misdescribed or otherwise non-conforming goods.
16. Consumer Rights
Goods supplied to UK consumers must satisfy applicable statutory requirements.
Where qualifying goods do not conform, remedies may include the short-term right to reject, repair, replacement, price reduction or final rejection depending on the circumstances.
Nothing in these Terms is intended to contract out of rights that cannot lawfully be excluded.
17. Promotional Offers
Promotions, discounts and discount codes may be subject to specific conditions.
Unless otherwise stated, promotions:
- Cannot necessarily be combined;
- May apply only to eligible products;
- May have availability limitations;
- May be withdrawn before an order is placed; and
- Have no cash value except as required by law.
Promotional terms will not remove statutory consumer rights.
18. Gift Cards and Store Credit
Where gift cards or store credit are offered, additional conditions may apply.
Nothing concerning gift cards or store credit is intended to replace a refund that the law requires to be made to the original payment method.
19. Intellectual Property
Unless otherwise indicated, website content including text, layouts, graphics, branding and original website materials is protected by applicable intellectual-property laws.
Access to the website does not grant users ownership of intellectual-property rights.
Content may not be copied, reproduced, commercially exploited or distributed unlawfully.
20. Reviews and User Content
If customers submit reviews, photographs, comments or other content, they must have the right to submit that material.
Content must not be unlawful, fraudulent, defamatory, threatening, infringing, deceptive or malicious.
We may moderate or remove content where reasonably necessary.
21. Third-Party Links
Our website may contain links to independent third-party services.
We do not control independent third-party websites and are not responsible for their content, availability or independent practices.
22. Errors and Omissions
We may correct typographical errors, technical errors, inaccurate descriptions or other mistakes where appropriate.
Any correction affecting an existing consumer contract will be handled subject to applicable law.
23. Website Availability
We aim to keep bellezazx.shop available and functional but cannot guarantee uninterrupted access at all times.
Temporary outages may occur because of maintenance, technical failures, security incidents, third-party service interruptions or other events.
24. Disclaimer
To the maximum extent legally permitted, website information is provided for general ecommerce purposes.
Nothing in these Terms excludes liability where exclusion would be unlawful.
In particular, these Terms do not exclude or restrict liability for matters that cannot lawfully be excluded under applicable UK law.
25. Limitation of Liability
Where legally permitted, we will not be responsible for losses that were not reasonably foreseeable when the contract was formed or losses arising from circumstances for which applicable law does not impose responsibility on us.
Nothing in this section limits mandatory consumer remedies or any liability that cannot lawfully be limited or excluded.
26. Indemnity and Unlawful Use
Where legally permitted, users may be responsible for losses caused by their fraudulent, malicious or unlawful misuse of the website.
This provision does not impose liability on consumers where doing so would be unfair or contrary to mandatory law.
27. Force Majeure and Events Beyond Reasonable Control
We will not be responsible for delays caused exclusively by events outside our reasonable control where applicable law provides relief.
Such events may include serious transport disruption, natural disasters, widespread telecommunications failures, major carrier interruption, government action, industrial disruption or other exceptional events.
We will still comply with mandatory consumer remedies that apply to delayed or failed delivery.
28. Privacy
Personal information is handled in accordance with our Privacy Policy and applicable data-protection requirements.
29. Changes to These Terms
We may update these Terms from time to time.
Changes will apply prospectively unless applicable law requires otherwise.
The version in effect when an order is placed will generally govern that transaction, subject to mandatory legal rights.
30. Severability
If any provision is found unlawful, invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
31. No Waiver
A delay in exercising a right does not necessarily constitute a waiver of that right.
32. Governing Law and Consumer Jurisdiction
These Terms are intended to operate consistently with applicable United Kingdom law.
Nothing in these Terms deprives a consumer of mandatory protections or jurisdictional rights available under the laws applicable to that consumer.
33. Entire Agreement
These Terms, together with our applicable store policies, constitute the terms governing use of our online store and purchases from us, subject to any specific terms expressly agreed for a particular transaction and mandatory law.
34. Contact
Questions about these Terms may be sent to:
bellezazx.shop
Email: info@bellezazx.shop
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